We have a very unique and valuable solution to this global problem of “Lack of Information Awareness”.  We are very excited about providing APEX for those corporations looking to not only get more out of their information systems but to have constant awareness.  This is the ultimate key to growth and success of any corporation.

quadQuad Infotech has been developing information systems for the manufacturing industry since 1992.  The QMOS (Quad Mill Operation System) has been the leading MES system in the North American steel industry and is fast becoming the corporate standard amongst the major Steel Corporations such as Gerdau Ameristeel and CMC.

APEX was originally conceived as a tool for improving the visibility and awareness of the information generated by the QMOS system.  Throughout the years, we had first hand experience in the challenge of trying to improve our clients’ performance by making information matter more.  In other words, improving the visibility and awareness of the valuable information QMOS produced.

Nearly two-thirds of managers believe poor information awareness is hurting productivity by 29 per cent.

Capgemini

In today’s competitive business world, having access to information is key to maintaining a competitive edge. It is information that allows corporations to assess their position in the market and accordingly make the right decisions going forward.

Every single day, the corporations of the world generate countless amounts of data but not a lot of information. These systems are known as “data rich, information poor”.

There have been many attempts to improve the information content.  Today’s Information Systems are providing more comprehensive analytical as well as reporting tools.  Many corporations have adapted large Business Intelligence (BI) initiatives to gather data from multiple sources into a single location to allow “One Stop Shopping” for information instead of having to go through multiple systems.

However, despite all these efforts, lack of user awareness has remained a major problem. This has been mostly due to:

  • The information is hard to get.  In many cases, the systems are complex and can only be used by trained users.

  • In today’s business world, the reporting systems should be able to adjust to a corporation’s constantly changing initiatives. In many cases the complexity and lack of flexibility of these systems do not allow necessary changes to happen quickly and effectively. Hence, much of the available information remains irrelevant or obsolete.

  • The information is not often correct; hence unreliable. Unreliable information is ignored. Ignoring the information causes it to become irrelevant and eventually obsolete. (Please see the white paper “The Perpetual Improvement Cycle” under the Papers section)

Today's information systems place too much emphasis on data and information generation and too little on user awareness

We at Quad Infotech have a vision towards improving information visibility and awareness.  We feel that today’s information systems place too much emphasis on data and information generation and too little on user awareness.  Lack of user awareness is the main reason behind the downfall of any information system.  We strongly believe that by improving the user awareness, both information quality and performance will improve.

Our vision can be simply summarized as “Providing effort-free information”.  This means keeping you aware of your mission critical information without you spending time and effort finding it. 

To achieve this vision, APEX has been based on the following rules:

  • Vast data gathering. To get the information that matters, it is necessary to gather data from various sources including legacy systems, data marts and the internet

  • The best information is real-time, on-time. Real-time mission critical information delivered on-time results in better performance and more effective decision making

  • Red flags improve performance. Real-time Red flags or alarms are essential in identifying problems allowing for more timely corrective actions.

  • Presentation is critical. Highly graphical presentations play an important role in getting the attention of the user.

  • Only the right information matters.  Avoid information overload.  Target each audience group with the information that pertains to them 

  • Information should come to you, not the other way around. It is essential to minimize the efforts required for acquiring information

  • Quick adaptability to sudden changes in the management initiatives.  Information requirements change all the time.  Powerful, yet simple report design and management capabilities should allow for quick turn-around for design and delivery of reports

  • Seamless integration into any corporate web sites.  APEX can integrate into the corporate website and become available to all employees

archives

Jul 16 2010

Quad Infotech introduces Mobile Apex

Quad Infotech has released the first version of Mobile Apex application.  Mobile Apex allows for easy creation of unified reports from multiple data sources for mobile smart phone users who need to have access to critical information at all times. ... » continue reading

Aug 5 2008

APEX website launch

We are Proud to announce the official launch of the APEX website. » continue reading

Jul 10 2008

APEX 2.0 Released

A number of key features were introduced in the new version aimed at not only enhancing the use experience but also provide methods to share more information in a smaller display footprint. » continue reading

Apr 14 2008

Introducing the APEX Info Center: an online dashboard and webportal

The Info Center portal can be integrated with the corporate web site. This will allow easier access of all corporate users to the APEX channels and reports. » continue reading

Mar 3 2008

Gerdau Ameristeel Charlotte implements APEX Automated Email Services

Gerdau Ameristeel Charlotte replaces manually created daily reports with automated APEX reports. » continue reading